Voice AI + EMR Sync
Helios Intake Voice Agent
A HIPAA-aligned voice intake agent that gathers patient details and writes structured data straight into the EMR.
Client
Helios Health
Year
2025
Category
AI Agents
1,200
Hours Saved / Mo
210%
ROI
68%
Faster Intake
The Challenge
Front-desk staff averaged 14 minutes per intake call, creating a backlog that pushed patients to competitors.
Our Solution
We built a natural-sounding voice agent with live transfer, PII redaction, and a bi-directional EMR sync layer.
Stack
OpenAI RealtimeTwilioFHIRNode.js
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